Shepard Broad Causeway Pass Plan

The Shepard Broad Causeway SunPass Toll Pass Plan (Pass Plan) is a flat-rate convenience toll-pass program for use with SunPass transponders, only. NON-SUNPASS TRANSPONDERS AND PLATES ARE INELIGIBLE FOR EXEMPTION.

Terms and Conditions

In order to avail oneself of the Pass Plan program and be exempted from tolls on the Shepard Broad Causeway, you must have an established, properly funded, active SunPass account in your name and a working SunPass transponder, associated with said account, properly mounted in/on your vehicle and meet all the requirements outlined herein.

Each Pass Plan covers one (1) SunPass transponder for use by the applicant, their spouse or minor child for one (1) vehicle for the consecutive number of days purchased. The Pass Plan is non-refundable* and non-transferable.

Your registered SunPass transponder must be properly mounted in/on your vehicle at all times so that it is read when using the Shepard Broad Causeway toll. Determining proper transponder placement for your vehicle is the responsibility of the Pass Plan holder.

The registered SunPass transponder is your sole means of access to zero-cost tolls. If the exempt transponder is not read by the receiver in the electronic toll collection lane for any reason you are 100% responsible for that toll charge and for determining the cause.

License plates are not associated with your Pass Plan and license plate charges are not covered by the Pass Plan. NO REFUNDS WILL BE CONSIDERED OR GIVEN should you be charged via your license plate. Any and all requests for plate charge refunds will be denied.

Your SunPass account must reflect a positive balance without interruption, for the length of your Pass Plan subscription. If you allow your SunPass account to fall below zero at any time, you must enroll in auto-replenishment with SunPass in order to continue your participation. Any tolls incurred during the period your SunPass account was negative are your responsibility to pay.

Your vehicle must have a Florida plate and a current, valid Florida vehicle registration in your name (or in the name of your spouse). That vehicle plate must be registered to the same SunPass account as your transponder.

You must have a current, valid Florida Driver License. (Out-of-state, seasonal residents wishing to purchase a 6-month pass must provide proof of residence for the state in which they reside full-time, prior to applying.)

You must attest to the fact that you owe no money to the Town of Bay Harbor Islands, SunPass, FDOT or any toll agency for tolls incurred by any means. If you are found to have defaulted on a toll bill in the past, you will be deemed eligible to participate in the Shepard Broad Causeway Toll Pass Plan Program.

If you change vehicles or transponders, you are required to complete and submit a change-form accessible at https://tiny.one/change-form in order to continue participation.

You agree that the Town of Bay Harbor Islands has no obligation or liability to you with respect to your use or the performance of the SunPass transponder. You agree to indemnify and hold harmless from and against any and all damages, loss, cost, expense, or liability relating to, arising from, or as a result of, the use or performance of the SunPass device. No refunds for tolls may be expected or requested. 

Pass Plan holders are responsible for all aspects of their Pass Plans including renewals. We suggest you mark your calendar with a reminder to renew no less than 25-business days prior to expiration to avoid a lapse in coverage. No notification will be sent by the Town. 

Violation of Terms and Conditions

Failure to abide by any of the terms and conditions stated in this agreement, may result in termination of your Pass Plan (immediately disqualify your device) and (any and all) toll trip transactions executed thereafter will be processed through the SunPass or Toll by Plate program as stated in the SunPass Business Rules. 

*If within 5-business days of payment for a Pass Plan you wish to request a refund for said purchase you may make the request by emailing tbhi@bayharborislands-fl.gov. If the amount paid for your Pass Plan exceeds the retail value of your trips to date, a refund will be issued for the amount paid for that plan, less the retail value of the trips exempted thus far.

You may apply for the Pass Plan using a smart phone, tablet or computer. If you do not have access to any such device or feel you need assistance doing so, you may go to Town Hall and request help from staff. Be sure to bring all the required documents and information with you.

You will need to upload/provide a photo of your Florida License and your vehicle's Florida vehicle registration, so if using a computer, take photos of the required documents first and save them to your computer as a JPG or PNG file, only. If using a phone or tablet you can simply photograph the items from within the app, when you get to that point.
The cost of an Annual Pass Plan is $350.00 and the cost for 6-months is $225.00, as set forth in Resolution 2269, adopted September 14, 2022, plus a payment processing fee allowable under Section 215.322(1), Florida Statutes. You will not be asked for payment, initially. You will need to be approved first, so be sure to review your SunPass account first so that you are not rejected. Your account must be in your or your spouse's name, as must your vehicle, and be properly funded, without a history of toll violations, ITOL or VTOL charges. Accounts with a history of having a negative balance within the last 90-days or with a low balance (less than $25.00) not on auto-replenish will not be approved.
Turnaround from the date of application to approval for payment (or rejection) may be as much as 25-days. This turnaround may increase or decrease based on the number of applications submitted before yours.
If you submit your application on a weekend or holiday, the clock does not start until the next business day.
Once payment is submitted, expect confirmation of activation within 2-3-business days, depending on the number of applications ahead of yours.
No one may request or expect to receive preferential processing.
Questions and or other correspondence related to the Broad Causeway SunPass Toll and/or the Town’s Pass Plan must be addressed to tbhi@bayharborislands-fl.gov. Such correspondence, as well as all other Toll-related records and monetary transactions, are subject to review by SunPass, FDOT, Pass Plan Department staff, the Town Manager and federally mandated audits. All appropriate parties will receive a copy via the tbhi@bayharborislands-fl.gov address.

The Application Review Process

Prior to applying, please check your account ON A COMPUTER to insure your application will not be rejected.

The information provided on each application is sent to SunPass for verification and your SunPass account activity is reviewed for the past 90-days. If rejected you will be required to reapply. Any of the following are reason for rejection:

Information on the application that does not match your SunPass account. (Account holder name, address, etc.)
Not having your license plate on your SunPass account or a mismatch in what you provided.
Having an out of state driver license or vehicle registration.
A negative balance at any time in the last 90-days.
A low balance (less than $25.00) and not being enrolled in auto-replenishment.
Outstanding toll charges of any kind.
Toll-charges in collections.
Previously defaulting on a toll bill.
Any other anomalies found your activity.

If you are aware of any issues, you need to let us know. Email tbhi@bayharborislands-fl.gov and include a detailed explanation. Be sure to include the name that will appear on your application, transponder number(s) and account number.

Updating Pass Plan Information

To make a change of transponder or other information for an unexpired, existing Pass Plan, go to https://tiny.one/Change-Form.
Turnaround for changes to unexpired, existing Pass Plans may be as much as 5-business days. For applications submitted after 3:00 PM, or on a weekend or holiday, the clock does not begin until the following business day.

Click the link below to apply for a Pass Plan or go to https://bayharborislands-fl-bhiapplicationportal.app.transform.civicplus.com/ and select "2023 - 2024 Pass Plan Application for the Shepard Broad Causeway"